Turned on per hotel
One hotel in the group can have it on and another off. With it off, the link returns a 404.
Product · Guest booking page
Guests book on their own, under your hotel's rules.
A link or a QR code in the room. They sign in with their room number and last name, see what their category includes, and confirm. No app to download, no card to hand over.
Turned on per hotel. Charged to the room; we never ask for payment details.
Three steps
From the QR code to the table.
- 01
Open the link or the QR code
In the room, in the lobby or in the welcome email. No app, no sign-up.
- 02
Room number and last name
That's enough. It isn't checked against the PMS: the hotel decides how many bookings per room and day.
- 03
Choose and confirm
Their category's price shows before confirming. Full seatings are grayed out, not hidden, and restaurants with a minimum stay say why.
What the hotel controls
You decide what they see and what they can do.
Default category
Whoever comes in without a known guest category gets the one you set; the price follows from it.
Limit per room and day
How many bookings a room may hold on the same day. Anything beyond goes through the concierge.
Minimum nights
A restaurant can require a four-night stay. It shows as blocked, with a lock icon and the reason.
Charged to the room
The charge stays on the reservation, with the room and the price for the guest's category, for the hotel to post to the room account. We never ask for or store payment details.
Modify and cancel
The guest changes seating or party size and sees the price difference before accepting. The cancellation window is set by the hotel.
Same engine
The same rules as at the concierge desk.
The guest booking page isn't a separate channel with its own logic: it uses the restaurant's covers, tables, guest categories and rules. What the guest books shows up in the list and on the host's tablet, tagged with its channel.
- Tagged with its channel in the list
- Bilingual email on confirmation
- Minimum notice and cutoff per channel
Also worth a look
- All-inclusive resortsCovers per seating that close when full, inclusion by guest category and stay, one host for buffet and à la carte. Reservations for all-inclusive resorts.
- Chains and groupsSeveral hotels, each in its time zone, rules per organization, hotel or restaurant, roles and permissions, audit trail and your own SMTP. For hotel chains.
- PricingMesatto pricing: three plans with a fee per hotel, restaurants included, monthly or annual billing and no per-cover fees. 14-day free trial.
- Vs. spreadsheetsWhat happens to covers, pricing by guest category and no-shows when reservations live in a spreadsheet, and what changes with Mesatto.
- Floor planDraw the dining room with its tables and areas: every reservation gets its table, keeps to the guest's area, and the host runs service on the plan.
- Host tabletThe restaurant's view for the host: the seating's arrivals, check-in and no-show in one tap, audited and in the hotel's time zone. Least-privilege access.
- Book without an appHow to let guests book your hotel's restaurants from their phone with no app to download: a link or QR code, room and last name, one shared capacity.
- Managing à la carte reservationsHow an all-inclusive resort allocates seats at its à la carte restaurants: covers per seating, visits per stay, booking channels and the host stand.
Frequently asked questions
Does the guest need an app?
No. It's a web page: link or QR code and that's it. Works on any phone.
How do guests sign in?
With room number and last name. It isn't checked against the PMS; the protection is the booking limit per room and day and throttling of repeated attempts.
Does it ask for a card?
Never. Anything with a charge is recorded against the room, and the hotel posts it to the room account like any other charge at the resort.
Can I turn it off for one hotel?
Yes. It's turned on per hotel from the dashboard; off, the link shows nothing.
What does the guest see when there's no capacity?
The seating grayed out, not hidden. And if a restaurant requires minimum nights, it shows as blocked with the reason.